Our Policies

Appointments, visits, and payments.

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Slide Appointments We see patients by appointment and strive to see each patient at their scheduled time. However, emergencies and complications happen so we do have the occasional delay. We apologize if this happens to you, but do know that we value your time and will be with you as soon as possible. Please realize that we make a sincere attempt to see each patient on time.

For your convenience, 'drop-off' appointments are available. This type of appointment means you bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to bring your pet in the morning so our doctors can examine the patient in between appointments or at the time reserved for admitted patients. After your pet has been examined, you will receive a call to go over the diagnosis and to give you discharge instructions or you can schedule a time to speak with the doctor.
Request An Appointment

Slide Pet Safety For the safety of all animals in our care, we require that Rabies vaccinations be up-to-date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet while at our facility. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room. Extendable leashes should be locked for best control. Cats should be in a carrier or container for their safety.

Remember, your pet may love other people and dogs/cats, but the pet or person they are greeting may not! ​

Slide Pet Safety For the safety of all animals in our care, we require that Rabies vaccinations be up-to-date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet while at our facility. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room. Extendable leashes should be locked for best control. Cats should be in a carrier or container for their safety.

Remember, your pet may love other people and dogs/cats, but the pet or person they are greeting may not! ​

Slide Payment We require full payment at the time that services are rendered. We can provide estimates for any recommended treatment plan and will work with you to stay in your budget.

For your convenience, we accept Visa, MasterCard, Discover, CareCredit , cash and personal checks.